info@echurches.in +91 8712337555

Refund Policy

REFUND AND CANCELLATION POLICY

ECHURCHES focus is complete customer satisfaction. In the event, if you are dissatisfied with the services provided, we will refund the money, provided the reasons are genuine and proven after investigation. Please read the fine print of each deal / service before buying it, it provides all the details about the services you purchase.

In cases of dissatisfaction with our services, clients have the liberty to cancel their booking and request a refund from us. Our policy for cancellation and refund will be as follows:

 

CANCELLATION POLICY

For cancellations, please contact us via the contact us link.

Cancellation requests received after legal document completion will not be entertained, and in this case, no refund will be given.

 

REFUND POLICY

We will try our best to create the suitable design concepts for our clients.

In case, any client is completely not satisfied with our offerings, we can provide a refund with 10% deduction of the total deposited amount with us, provided the users have applied for refund within 24 hours from the time of purchase of service. So, it would be better to be completely sure before booking with us.

Refund against cancellation after 12 hours will result in a 25% deduction of the total deposited amount with us and only 75% will be paid

The expiration period will be considered as the completion of 24 hours from the date of booking. Refund requests after 24 hours will not be entertained.

Also, the user’s inability to pay the balance amount (other than the purchasing services amount via www.echurches.in or its App) directly to the marketing team or office person or other service provider (ECHURCHES, i.e., REP) on our website in the stipulated given time, known as the authorized period, will forfeit the entire deposited service purchase amount without any prior information to the user(s). Forfeit action will be taken once our REP informs us about the user’s failure to pay the required amount.

The authorized period details along with the required amount will be mentioned at the time of service purchase at www.echurches.in or its app against any user or service provider.

If paid by credit card/debit card, refunds will be issued to the original credit card/debit card provided at the time of service purchase, and in the case of payment gateway transactions, refunds will be made to the same account.